We combine shipping! Please contact us if planning to purchase multiple items so we can get the best possible shipping cost for you. We offer USPS Express (1-2 Day) shipping and air freight through Southwest Air.
We will not be feeding your fish 24 - 48 hours before shipment as this lowers the risk of the fish becoming ill. All fish will be professionally bagged with oxygen and ammonia remover and packed in Styrofoam boxes with heat/ice packs as needed dependent on weather conditions free of charge.
We only ship Monday - Wednesday on a day that will ensure your fish arrives prior to the weekend.
*Note* In the unlikely event that you receive a DOA, please send us pictures of the fish in the original unopened bagging within 2 hours of first delivery attempt. NO EXCEPTIONS. All pictures must be clear and focused as well as up close so the fish can be clearly identified. We typically offer a credit on the fish minus the shipping charges towards a future purchase.
WE ONLY GUARANTEE LIVE ARRIVAL ON OVERNIGHT SHIPPING.
During the months that weather conditions are extreme we may refuse the right to ship/ postpone shipment if necessary. Signature upon delivery/ pickup at post office may sometimes be required.
Fish are bred at our facility here in the USA.